Policies Terms and Conditions


General Information

All orders are subject of acceptance by Compresseurs d’Air Express. Compresseurs d’Air Express is not liable for any default of delay beyond its control. The title of goods passes to the purchaser at the EXW point. Consignee is responsible for damage or loss claims against the transport company. Compresseurs d’Air Express will not be liable for any losses or delays associated with lost freight, any delays due to weather, or any other delay associated with the freight carrier.

Refunds, Exchange and Returns Policies

No goods may be returned without prior authorization by Compresseurs d’Air Express. Contact Customer Service for a Returned Goods Authorization (RGA) number. Return authorization is valid for 30 days only. Products shipped in error will be accepted for return with full credit. Shipping discrepancies must be brought to the attention of Compresseurs d’Air Express within 10 days of receipt of shipment. Standard products may be returned for credit only (no cash) within three months of date of invoice with a 20% restocking charge and freight cost. Returned products must be in original package, in new saleable condition and shipped freight prepaid. Compresseurs d’Air Express reserves the right to determine acceptability of the returned goods for resale.

Warranty and Limitation of Liability

Compresseurs d’Air Express may change its terms at any time without notification. This warranty applies to products distributed by Compresseurs d’Air Express when they are properly installed on the correct application, used in the conditions and service they were designed for and where Compresseurs d’Air Express instructions have been followed. For all parts, this warranty shall terminate three months from the date of the original purchase invoice or after 500 hours of in service use, whichever occurs first. In order to obtain possible product warranty consideration, the original purchaser must first notify Compresseurs d’Air Express in writing, within ten (10) days of discovering the alleged problem. When requested, the product in question must be returned to Compresseurs d’Air Express in its original condition, prepaid, in a condition where it can be resold. This warranty does not apply to product misapplication, altered products, improper product installation or shipping damage. If one of our products is determined by Compresseurs d’Air Express personnel to be defective, Compresseurs d’Air Express’s sole obligation under this warranty shall be to repair or replace the product, at our option, without charge to the original purchaser, or repay the original purchase price. In no event shall Compresseurs d’Air Express be liable for any direct, indirect, consequential or special damages, including loss of profits or business or for any claims whether arising from breach of contract or warranty or claims of negligence or negligent manufacture in excess of the original product purchase price.

Liability policiy

In order to serve you better, Compresseurs d’Air Express Inc. suggests you to create an account. This requires an email, a username and a password. It is your responsibility to manage it.

Please note that Compresseurs d’Air Express Inc. is not required to verify the identity of the person using it. However, we have strict security measures regarding the use of an online account and we reserve the right to disapprove, suspend and cancel suspicious accounts (you will receive an email communication in this case).

You must notify Compresseurs d’Air Express if you misplace your password or suspect fraudulent use.

Price/freight Policy

Compresseurs d’Air Express Inc. ensures that online and in-store prices coordinate. However, the price of online products may vary, depending on specific promotions online purchases for example. All prices are quoted EXW shipping point unless otherwise noted. Compresseurs d’Air Express ships “best way” as our standard method of shipping unless customer specifies otherwise. Compresseurs d’Air Express reserves the right to adjust prices at any time due to potential increases in material costs without prior notification to its customers. A $1.50 handling fee will be added to each order.

Cookies Policy

In order to make your customer experience personalized and more cordial, like many companies, we use so-called (cookies). This is a text file containing a unique identifier. It is downloaded and saved on your device (computer, mobile or tablet) by your browser. The goal is to remember your preferences in order to facilitate your navigation on our site. Compresseurs d’Air Express Inc. however guarantees that no personal data will be communicated by this means.

Our terms and conditions

  • Conditions of use

    Welcome to our online store! Compresseurs d'Air Express Inc. provides you with its services subject to the following conditions. If you visit or shop on this site, you agree to these terms. Thank you for reading them carefully.

  • Personal Information protection

    Compresseurs d'Air Express Inc. is commited to protect, secure and keep confidential your personal information obtained in the context of our commercial relations. The type of information we collect constitutes all information relating to an identifiable person. This could include, depending on your browsing: first name, last name, age, date of birth, opinions, shopping preferences, etc. Finally, Compresseurs d'Air Express Inc. only collects the necessary information for the purpose of establishing a business relationship with you.

  • Communications

    By visiting our site or by contacting Compresseurs d'Air Express inc. you agree to receive a communication from us electronically. We can communicate with you by email or chat. With your consent or following a request from you, these methods may be used to communicate with you.

  • Copyrights

    All content included on the site such as: texts, logos, graphic designs, icons, digital downloads, software and images are the property of Compresseurs d'Air Express Inc. or provided by our suppliers and are protected by the law of rights authors.

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